Keep Your RoughRider® Well Maintained

We are in the midst of preparing a group of User Resource pages that should be up in a few weeks.  But in the meantime, to whet your appetite, we have posted below a maintenance schedule for your RoughRider to keep it in good shape for years to come. Detailed instructions on each of the topics below can be found in your User’s Manual (pages 29 – 54) or here.


Cushion – Check your cushion for cleanliness or breakdown on foam and structure.  Clean when needed. Check your skin condition daily (pg 31).

Tire Pressure – Check tire pressure (should be 50 P.S.I./3 ATM or what is listed on your tires) and add air as needed (pg 43).


Bearings – Lubricate bearings in the caster wheels, caster barrels, and rear wheels with a few drops of oil (90 or 140 weight gear oil is recommended, pg 34).

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Upholstery – Check for damage, wear and dirt. Clean or replace as necessary (pgs 37-38).

Every 2 Months

Wheel Locks – Adjust to correct position and lubricate moving parts. Tighten nuts (pg 39).

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Spokes – Inspect and tighten spokes to true wheels (pg 40).

Cleaning and routine inspection – Clean lubricate and inspect your RoughRider for damage every 2-3 months if living in rough rural environments where you are riding in dirt rather than paved roads.  Otherwise 2-3 times a year (pgs 45-46).

Nuts and Bolts – Tighten nuts and bolts (pg 47).

1-3 times a Year

Pivot Points – Lubricate footrest pivot, folding stabilizer pivots, spoke threads, X-brace pivot, and pivot tube with oil (90 or 140 weight gear oil is recommended, pgs 41-42).

Customizing and Ordering My Roughrider

Seat Width

To find the distance between your hips, first position yourself seated with pelvis upright on a firm surface. Then, measure the distance between the widest points of the hips and thighs without compressing any tissue. Finally, record your measurements. It is important not to have a chair that is wider than necessary as it will be harder to push and may prevent you from passing through narrow doorways.

Seat Depth

Position yourself seated upright on a firm surface. Measure the length of your upper leg, the distance from behind the knee to the back of the pelvis (back of your lower leg). Subtract 1/2” to find the maximum seat depth, to allow for space between the back of the knee/upper leg and seat fabric. Record the final measurement.

Backrest Height

Your preferred backrest height is determined by your personal comfort level and physical ability. Whirlwind recommends, generally, that the top of the back support should fall just beneath the bottom of the shoulder blade. For less active riders who require more torso support, the back support should be higher, falling just beneath the armpit. Position yourself seated upright on a firm surface. Hold your hands flat against the surface you are sitting on. Measure the distance from the seated surface to the desired, most comfortable point for support on your back. To this number add the height of your cushion when you are sitting on it. Record the measurement.

Preferred Backrest Angle

Backrest angles are determined by the torso control of the rider. Whirlwind recommends that those with less torso control, such as quadriplegics, sit with a backrest angled further backwards to avoid falling forward in a wheelchair. Those with more torso control, such as amputees, can sit with the backrest more upright. Proper backrest angle is best determined by an occupational therapist or healthcare professional. Although there is only one option – 8 degrees – in the drop-down list below, you can adjust the backrest angle by adjusting the backrest straps (i.e. looser at the bottom and tighter at the top for a more erect position).

Now please enter your measurements into the fields on the product page before ordering. For more information about measuring, please refer to the RoughRider Fitting Sheet. You are responsible for choosing the right chair for yourself. If you are uncomfortable with determining your wheelchair size, please consult a professional.